8th June 2021
It's come to our attention that Anti-Virus software products that use the BitDefender AV engine are incorrectly blocking the Macrium Rescue Media Builder (RMBuilder.exe) from creating Windows PE/RE rescue media.
What's the problem?
During Rescue Media creation, BitDefender will block 'pescreenshots.exe' and prevent any files from being copied to the mounted Windows Image (WIM) file.
This may result in an empty WIM that boots to a black screen or command prompt.
During the build process you may see this
You may also see this message box:
What's the solution?
BitDefender will eventually update its database, until then it's necessary to add exclusions, reboot and force a rebuild.
Open BitDefender, click the cog, select Exclusions from the dropdown:
Click 'Add Exclusions'
Add exclusions for:
| Folder: | C:\Boot\Macrium | ||||||
| File: | C:\Program Files\Macrium\Common\RMBuilder.exe | ||||||
Please check for the correct single file in:
|
After adding the files and folder:
When done reboot your PC.
After rebooting, open 'Macrium Rescue Media Builder', press the 'Ctrl' key to reveal and execute a 'Force WIM Rebuild' 
See also: Anti-virus, Registry cleaners and uninstallers