8th June 2021
It's come to our attention that Anti-Virus software products that use the BitDefender AV engine are incorrectly blocking 'Macrium Rescue Media Builder' (RMBuilder.exe) and preventing creation of the Windows PE/RE rescue media.
What's the problem?
During Rescue Media creation, BitDefender will block 'pescreenshots.exe' and also prevent other files from being copied to the mounted Windows Image (WIM) file.
There may be a reported successful build that results in an incomplete WIM. Unfortunately, this may boot to a black screen, a command prompt or you may be repeatedly asked to select a keyboard.
Alternatively, the build may fail with the following:
You may see this
You may also see this message box:
What's the solution?
BitDefender will eventually update its database, but until then it's necessary to add exclusions, reboot and force a rebuild.
Open BitDefender, click the cog, select Exclusions from the dropdown:
Click 'Add Exclusions'
Add exclusions for:
| Folder: | C:\Boot\Macrium | ||||||
| File: | C:\Program Files\Macrium\Reflect\RMBuilder.exe | ||||||
Please check for the correct single file in:
|
After adding the files and folder:
When done reboot your PC.
After rebooting, open 'Macrium Rescue Media Builder', press the 'Ctrl' key to reveal and execute a 'Force WIM Rebuild' 
See also: Anti-virus, Registry cleaners and uninstallers