8th June 2021 It's come to our attention that Anti-Virus software products that use the BitDefender AV engine are incorrectly blocking 'Macrium Rescue Media Builder' (RMBuilder.exe) and preventing creation of the Windows PE/RE rescue media. |
During Rescue Media creation, BitDefender will block 'pescreenshots.exe' and also prevent other files from being copied to the mounted Windows Image (WIM) file.
There may be a reported successful build that results in an incomplete WIM. Unfortunately, this may boot to a black screen, a command prompt or you may be repeatedly asked to select a keyboard.
Alternatively, the build may fail with the following:
You may see this
You may also see this message box:
BitDefender will eventually update its database, but until then it's necessary to add exclusions, reboot and force a rebuild.
Open BitDefender, click the cog, select Exclusions from the dropdown:
Click 'Add Exclusions'
Add exclusions for:
Folder: | C:\Boot\Macrium | ||||||
File: | C:\Program Files\Macrium\Reflect\RMBuilder.exe | ||||||
Please check for the correct single file in:
|
After adding the files and folder:
When done reboot your PC.
After rebooting, open 'Macrium Rescue Media Builder', press the 'Ctrl' key to reveal and execute a 'Force WIM Rebuild'
See also: Anti-virus, Registry cleaners and uninstallers