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This FAQ covers some of the commonly encountered queries regarding transitioning from Macrium Reflect v5 to v6.

How do I download the v6 Installer if I've purchased an upgrade?

Enter your v6 key in the Macrium Reflect download manager. Your v6 key will begin with  36-, 37-, 38- or 39.
Please see Installing a Macrium reflect v5 to v6 Upgrade

Where is the v6 Professional Edition?

The v6 Home Edition has all of the features of v5 Professional Edition plus the new features of v6. There is no equivalent of the v5 Standard Edition in v6.

What's the difference between the Home Edition and the Workstation Edition of Macrium Reflect v6?

These two editions are functionally identical. The Workstation Edition includes an annual support and maintenance product. This adds continual support and free major version updates for the duration of the subscription. Year 1 is included in the the Workstation Edition product price.

Can v6 read and restore images created with Macrium Reflect v5?

Yes, v6 is backwards compatible with all Images and File and Folder backups created with earlier versions of Macrium Reflect.

Will I need to recreate my v5 backup XML definition files?

No, your v5 backup definition files will be loaded into v6 without any conversion.

Can Version 6 be installed over 5? Will both 5 and 6 be on the hard drive? Should 5 be uninstalled first?

Versions 5 and 6 will not exist on your system at the same time. The version 6 installer will uninstall version 5, as part of the install process.

Does Windows PE need to be reinstalled and new rescue CDs made? Will the old Rescue CDs still work?

Version 5 rescue media cannot restore images created with v6 so it is essential to create v6 rescue media when you upgrade. Please note that v6 rescue media can restore images from any version of Macrium Reflect. 

Can you restore an image taken with v6 to different hardware?

Yes, all editions of Macrium Reflect (except Free) include Macrium ReDeploy and support restoring images to different hardware.

Why can't I change the install location?

For update installs, the facility to change install location is disabled as your scheduled tasks will fail as they reference the reflect program folder.
If you do wish to change the install location

  1. Remove any scheduled tasks.
  2. Uninstall Reflect.
  3. Install, note now you can change the install location.
  4. Setup your scheduled tasks.

After purchasing an upgrade, can I continue to use my 5 license on another computer?

The v6 upgrade is discounted on the basis that you are upgrading your license. Therefore you still are only licensed to use reflect on a single computer. Your v5 license key will be revoked as part of the upgrade process.