This article explains the possible cause for the failure: ERROR: "Selected writer 'NTDS' is in failed state!" shown in the VSS log when creating a disk image with Macrium Reflect.
To view the VSS log for a backup, click the Logs tab, select the log that you would like to view, and select the View icon. The log will then open in a new tab. If the log has a VSS log, this will be shown in another tab next to it.
If you see the following text in the log:
ERROR: Selected writer 'NTDS' is in failed state!
- Status: 11 (VSS_WS_FAILED_AT_POST_SNAPSHOT)
- Writer Failure code: 0x800423f4 (<Unknown error code>)
- Writer ID: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Followed by:
Type Error
Event 412
Source ESENT
lsass (800) Unable to read the header of logfile \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Windows\ntds\edb.log. Error -546.
Then you likely have a failure caused by disk sector size incompatibility with Windows. To resolve this issue install the following MS HotFix updates:
MS Hotfix for advanced format disks
MS Hotfix for ESENT and advanced format disks