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This error indicates a problem communicating with Volume Shadow Copy Service (VSS) writers on your system. Look in your Windows Event log for VSS error messages that give more information and check that the VSS service is started.

Check the VSS service isn't disabled

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and change the startup type of the VSS

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Service to Automatic.  
 
Search and select 'Services' in the Windows search bar.

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Locate Volume Shadow Copy, then right click, and select 'Properties'

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Change startup type to Automatic and click 'OK'

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Then Reboot
 

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1. Copy the following commands to Notepad:
   cd /d %windir%\system32
   net stop vss
   net stop swprv
   regsvr32 /s ol32.dll
   regsvr32 /s oleaut32.dll
   regsvr32 /s vss_ps.dll
   vssvc /register
   regsvr32 /s /i swprv.dll
   regsvr32 /s /i eventcls.dll
   regsvr32 /s es.dll
   regsvr32 /s stdprov.dll
   regsvr32 /s vssui.dll
   regsvr32 /s msxml.dll
   regsvr32 /s msxml3.dll
   regsvr32 /s msxml4.dll
   vssvc /register
   net start swprv
   net start vss 
2.  Save the file with a .bat extension. 
3. Run the .bat file by opening a command prompt and entering the .bat file name.

If that doesn't help then take the 'Other Tasks' > 'Fix VSS Problems..' menu option:

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Finally reboot.

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