Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8000ffff
There has recently been a number of issues with Sharepoint 2010 and Macrium Reflect. This issue occurs if you are sunning Sharepoint 2010 on Windows SBS 2011 and have Sharepoint SP1 installed (KB2510766). To remedy this issue you will need to use the psconfig (powershell configurator) utility which will be installed on your server.
Microsoft SharePoint Foundation 2010 Service Pack 1 (SP1) was recently released through Microsoft Update. On a default installation, Windows SBS 2011 Standard administrators should be able to see it in the SBS Console and would need to approve it for installation before it is offered for installation on the server.
Since SharePoint Foundation 2010, patching SharePoint is a two-step process. The updated binaries are first installed and then PSCONFIG must be completed to update the SharePoint databases.
Check your Windows event log it may contain one of the following errors with regard to Sharepoint:
The Following errors may be found in the server application log:
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation Search
Event ID: 70
Task Category: Gatherer
Description: The mount operation for the gatherer application 37ad8233-57f1-47b1-873e-6a91d0f1bc36 has failed because the schema version of the search administration database is less than the minimum backwards compatibility schema version supported for this gatherer application. The database might not have been upgraded.
The backup operation that started at '?2011?-?07?-?06T02:12:07.198000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
You can also run the following commands to determine if you need to complete the update process with PSCONFIG:
- Launch an elevated (Run as Administrator) SharePoint 2010 Management shell from start, All Programs, Microsoft SharePoint 2010 Products, SharePoint 2010 Management Shell.
- Once the shell opens, type the following command followed by enter:
If the result of this command is 'True', then you need to complete the steps below. If the result is False then no further action is needed, if you are encountering similar events the cause will most likely not be resolved by the following steps. To complete the SharePoint service pack process you need to follow the same steps that were previously posted on the Official SBS Blog regarding the necessity to complete PSCONFIG after a SharePoint update. Here are the steps from the article:
In order to update the SharePoint databases, you must manually run the PSconfig utility. To run the utility:
1. Open an Administrative command prompt.
2. Change directory to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\BIN
3. Run PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures
Note: The Companyweb site will be inaccessible while the command is running. It is best to run the command after business hours. The amount of time the command takes to run will vary on the size of the database and the speed of the machine. On a reference machine with 8 logical processors, 32GB of RAM and a 2GB content database, the command took approximately 5 minutes to execute.