Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Published by Scroll Versions from space KNOW and version 7

Error

Code Block
languagetext
VSS Error: 0x8004230f - VSS_E_UNEXPECTED_PROVIDER_ERROR

This error often occurs if a product called ShadowProtect (from StorageCraft) or other similar programs such as Acronis are or have been installed on your PC.

If you receive the following error at the end of your image log then it is likely that Macrium Reflect has a conflict with other imaging software either on your PC or previously removed.

See also: VSS fails due to disks with a non-standard sector size


Solution

To fix this problem take the following steps:

  1. Uninstall ShadowProtect

  2. Remove the registry key: 

    Code Block
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{24602736-bed9-4619-91b0-243447c6409c}.
  3. Restart Windows.

Info
For help on editing the registry see this Microsoft KB article here.


If you don't have the registry key above then check you only have the following entry for VSS software providers in your registry key:

Code Block
languagetext
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers


 

If the key shown above is missing recreate it using the following steps:

 

  1. Copy this text to Windows notepad:

    Code Block
    languagetext
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{b5946137-7b9f-4925-af80-51abd60b20d5}]
    @="Microsoft Software Shadow Copy provider 1.0"
    "Type"=dword:00000001
    "Version"="1.0.0.7"
    "VersionId"="{00000001-0000-0000-0007-000000000001}"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{b5946137-7b9f-4925-af80-51abd60b20d5}\CLSID]
    @="{65EE1DBA-8FF4-4a58-AC1C-3470EE2F376A}
  2. Save as VSSWriters.reg.

  3. Double click VSSWriters.reg in Windows Explorer to import the entries in your system registry.

 

Info

If you have not been able to fix your issue using the solution above download and run one of the below programs to fix your problem.

VSSfix 32bit - download
VSSfix 64bit - download


 

 

See also: VSS fails due to disks with a non-standard sector size