Skip to end of metadata
Go to start of metadata



This error often occurs if a product called ShadowProtect (from StorageCraft) or other similar programs such as Acronis are or have been installed on your PC.

If you receive the following error at the end of your image log then it is likely that Macrium Reflect has a conflict with other imaging software either on your PC or previously removed.

See also: VSS fails due to disks with a non-standard sector size


To fix this problem take the following steps:

  1. Uninstall ShadowProtect

  2. Remove the registry key: 

  3. Restart Windows.

For help on editing the registry see this Microsoft KB article here.

If you don't have the registry key above then check you only have the following entry for VSS software providers in your registry key:



If the key shown above is missing recreate it using the following steps:


  1. Copy this text to Windows notepad:

    Windows Registry Editor Version 5.00
    @="Microsoft Software Shadow Copy provider 1.0"
  2. Save as VSSWriters.reg.

  3. Double click VSSWriters.reg in Windows Explorer to import the entries in your system registry.


If you have not been able to fix your issue using the solution above download and run one of the below programs to fix your problem.

VSSfix 32bit - download
VSSfix 64bit - download



See also: VSS fails due to disks with a non-standard sector size