Knowledgebase 8.0
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Comment: Published by Scroll Versions from space KNOW and version 8.0

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ERROR: COM call "m_pVssObject->StartSnapshotSet(&m_latestSnapshotSetID)" failed.
- Returned HRESULT = 0x80042316
- Error text: VSS_E_SNAPSHOT_SET_IN_PROGRESS
ERROR: COM call "m_pVssObject->BackupComplete(&pAsync)" failed.
- Returned HRESULT = 0x80042301
- Error text: VSS_E_BAD_STATE

 


VSS_E_SNAPSHOT_SET_IN_PROGRESS indicates that another application has an open volume snapshot on the volume being imaged. It is only permitted to have one open volume snapshot on the same volume at any one time. This could be caused by another backup product or by Windows updates. If backup runs at the same time as Windows updates then this could be the cause of the problem.

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If you are running another backup program that also uses Microsoft Volume Shadow copy Service (VSS) then ensure that any scheduled backups to not conflict. An example of of another VSS backup program is Carbonite.

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