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Error code 1117 is generated by Windows operating system and is always caused by Input / Output (I/O) throughput issues with either the disk or the controller that it is attached to. To resolve this error check the disk for possible errors.

Perform these steps for each volume you are trying to either create an image of or include in a file & folder backup:

  1. Run an elevated MS-DOS command prompt as follows: 
    1. For Vista/7/8 and Server 2008 and later Servers :
      1. If required, press keyboard Windows key.
      2. Type command.
      3. Right-click Command Prompt.
      4. From menu, click Run as administrator (in Windows 8, menu is at bottom of screen).
    2. For Windows XP and Server 2003: Click Start > All Programs > Accessories > Command Prompt.
       
  2. At the command prompt type: chkdsk <volume drive letter> /r /f 
     

  3. If you receive the message Would you like to schedule this volume to be checked the next time your system restarts?

    1. Press Y.

    2. Enter.
       

    Your entire file system checks for errors. This may take some time to complete.
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