Technical Support
With an active license, the Macrium Bussiness Support team can provide technical assistance, steer, and guidance to get the best out of our products.
Below, please find our contact methods:
UK Business Support: 0330 380 0306
US Business Support: +1 617 682 9047
Helpdesk Ticket Portal: helpme.macrium.com
Email address: [email protected]
Our service level agreement for a first email response: 12 business working hours.
Please keep a copy of your support jey to hand throughout as we may require this for confirmation.
Additional Support Resources
For how-to guides, webinars, and additional video content, please visit our YouTube channel here.