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  • Ease of transition from managing computers individually to via Site Manager - no licensing changes are needed to start using Site Manager
  • No dependency on Site Manager server - if a computer has a standalone license, then it will be able to run and use Macrium Reflect even if it cannot contact the Site Manager server. This is especially useful for laptops and other devices which are not always connected to the LAN
  • Extended options for servers - Individual servers which have the Server Plus edition of Macrium Reflect can still use Reflect to conduct Exchange and SQL backups, even though these features are not included with the Macrium Agent License edition of Reflect.

Macrium Reflect 7 8 Home, Workstation, Server and Server Plus licenses qualify as valid licenses for Site Manager. Licenses earlier than version 78, Free Edition or any trial license licenses are not valid. 

Computers using standalone keys may be reviewed on the Licenses → Standalone section. This shows all computers with standalone keys and whether they are valid for use within Site Manager:

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License keys can be upgraded by selecting the appropriate license and using the Upgrade button. This will check a version 7 key with Macrium license servers and if the key is eligible for upgrade, the key will be upgraded and set on the Agent computer, so that it appears in Reflect. For this function to be available, the following conditions must be met:

  • The computer must be running the most recent Agent version
  • The computer must be running at least Reflect 7.3.5854 (This version will accept the upgraded version 8 key as valid)
  • It must have a version 7 key
  • The Agent must be in the connected state

Macrium Agent Licenses

Macrium Agent Licences (MALs) are installed on the Site Manager Server and each license provides a number of seats. These seats are automatically assigned to computers as they are connected to the Site Manager server. If a computer is removed from the Site Manager server, the seat is freed for use elsewhere. This makes using MALs quick and easy to use as they require no special client configuration. Multiple seats can be managed with a single key, making key and license management easier.


The Licenses section of the Site Manager interface provides an overview of Macrium Agent License seats available and used in the Summary section. 

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This page also displays warnings if any agents are unlicensed or there is a shortfall in the appropriate license type. This may occur when there are insufficient workstation licenses for all workstation computers but excess server licenses. In this case, Site Manager will assign a server license to a workstation.

The individual Macrium Agent License keys can by added, removed and viewed on the Licenses → Agent tab:

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The fields shown are.

KeyThe license key
Licensed ToThe user or company the key is licensed to
Key TypeThe type of key. This may be Server, WorkstationServer (VM) or Metered
Validation Type

Trial, Online or Offline. If a key is added when there is no working internet connection, it can be added as an offline key if you have an appropriate validation key from Macrium. Online validated keys require regular checks with the Macrium license server, but are easier to add, remove and manage.

Key VersionThe version of Site Maanger Manager the key is valid for. Currently only Version 7 8 keys are available.
Num. of SeatsThe number of computers which may be licensed by this key.
StatusValid or Invalid. This shows the status of the key as determined by the Macrium license server
ExpiryThe date the key expires if the key is a trial.
Support StatusWhether this key has paid support and when the support expired/will expire

Pressing the Add License button will allow you to add a license. Please note if you enter an older version 6 7 key, you will be prompted to upgrade the key to version 7. If the version 6 8, if the key is eligible for a free upgrade, that will be performed otherwise Site Manager will ask for an upgrade key. upgrade. Version 6 keys cannot be added at all, please contact Macrium Support for assistance in upgrading these keys.


In addition to multi-seat Macrium Agent License keys, standalone keys from Macrium Reflect (Workstation and Server editions) may be added as 1 seat Macrium Agent Licenses. These licenses are treated like any other Macrium Agent License and are not tied to specific computers.

This is intended to ease the transition to using Macrium Agent Licenses for customers who have a number of existing Reflect licenses. If you want to use the Reflect license as a standalone license on a specific computer connected to Site Manager, you do not need to enter the license here