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This article details the issues with HP Protect service when trying to mount a Macrium Reflect image in Windows 7


When mounting an Macrium Reflect image in Windows 7 while using HP Protect service you may receive the following message when trying to access the mounted drive:


  1. Right click My computer and select 'Manage '  expand Services and Application, then select 'Services' then navigate to the service entitled 'FLCDLOCK' Double click the service and select 'Stop' see below:

  2. After disabling HP Protect service mount your backup using Macrium Reflect or by right clicking the file and selecting 'Explore Image'
  3. To enable HP Protect service restart your computer.
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HP Protect service
<drive> is not accessible \ incorrect function