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This article details the issues with HP Protect service when trying to mount a Macrium Reflect image in Windows 7

Problem

When mounting an Macrium Reflect image in Windows 7 while using HP Protect service you may receive the following message when trying to access the mounted drive:

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  1. Right click My computer and select 'Manage '  expand Services and Application, then select 'Services' then navigate to the service entitled 'FLCDLOCK' Double click the service and select 'Stop' see below:



       
  2. After disabling HP Protect service mount your backup using Macrium Reflect or by right clicking the file and selecting 'Explore Image'
  3. To enable HP Protect service restart your computer.
Search terms
HP Protect service
HP
<drive> is not accessible \ incorrect function