Error
| Infocode | ||
|---|---|---|
| ||
Backup aborted! - Unable to lock <volume>, Please reboot andretry retry |
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Description
This error can be generated during a backup operation when VSS fails to create a snapshot and the alternate Paramount Software snapshot (pssnap.sys) driver fails to start.
| Info |
|---|
| This issue can only occur on 32 bit XP and Vista based operating systems. |
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Solution
The following solutions are available:
- Reboot the machine and attempt the backup again. It is possible that the machine was not rebooted after Macrium Reflect was installed. ? The alternate snapshot driver requires the machine to be rebooted before it can start successfully.
- Reinstall the software, reboot the machine and attempt the backup again.
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