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Macrium Reflect v7 Workstation, Server and Server Plus for Exchange and SQL, all include 12 months free Support & Maintenance in the purchase of each license which is renewable for subsequent years. Support is provided via email and, if needed, remote access. This annual subscription includes Upgrade Protection - so Minor updates (i.e. v7.0 1 to v7.12) and Major updates (i.e. v7 to v8) are free. We also offer a Premium support option which includes priority response and telephone support.
If the Support & Maintenance subscription is not renewed the software will continue to function, Minor updates (i.e. v7.0 1 to v7.12) will remain free, and access to the Macrium Support Forum and KnowledgeBase will still be available for all customers.
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