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When taking the 'Other Tasks' > 'Check for updates' option in Macrium Reflect you may see "Unable to download update information":




When creating a rescue CD you may see "No Internet Connection":




In all cases, if your Internet connection is otherwise working correctly and you can access http://www.macrium.com from your web browser, then to allow Reflect to access the Internet, it's necessary to change settings in your Anti-Virus software.

Anti-Virus settings can vary greatly between different vendors and between releases of the same software so it isn't practical to attempt to list the numerous way of unblocking AV software in this article. If you are unable to do this then you'll need to visit your AV software vendors web site or use Google for more information.

Search terms:
Could not connect to the Macrium Server
Unable to download update information
No Internet Connection

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