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Problem

When creating a disk image you may see one or both of the following errors in the Image log:

Or...


This can often be caused by the Volume Shadow Copy, used by the imaging process, force deleted mid backup by the VSS sub-system. Typically this is due to insufficient space allocated in the shadow copy storage area. You may also see an event similar to the following in the Windows event log:

 


Solution

To resolve this error run the following command from an elevated command prompt:


Change C: for the correct drive if necessary.