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  • VSS Warning EventID: 8230
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Summary

Error CodeError TextDescriptionCommon causes
8230Volume Shadow Copy Service error: Failed resolving account Administrator with status 1376.
Check connection to domain controller and VssAccessControl registry key.
VSS requires to be authenticated with an Administrative account in order to preform its duties.This warning is caused by an invalid account specified in the VssAccessControl registry key.

 

Windows Events
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Date      24/06/2016 20:14:02  
Type      Warning 
Event     8230  
Source    VSS

Volume Shadow Copy Service error: Failed resolving account Users with status 1376. Check connection to domain controller and VssAccessControl registry key. 

Operation:
  Gather writers' status
  Executing Asynchronous Operation

Context:
  Current State: GatherWriterStatus

Error-specific details:
  Error: NetLocalGroupGetMemebers(Users), 0x80070560, The specified local group does not exist.

Solution

To ensure success, a valid account must be specified for the VSSAccessControl registry key.

  1. Open the registry editor.
  2. In the Registry Editor navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl
  3. Delete the DWORD value that corresponds to the account name in the events.
  4. Reboot the machine
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