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This error is shown when a VSS provider blocks (or vetoes) the creation of a snapshot and can be due to:

  • Installing software which installs its own VSS provider,
  • Existing VSS provider component has become corrupted.


Solution - Reregister the VSS components
  1. From the main menu, select Other Tasks > Fix VSS Problems

  2. The Fix VSS Problems dialog is shown, click OK to reregister the VSS components.

This error may also occur on Server OS and will require a different action:

Solution - Reregister the VSS components
  1. Open Windows Explorer and navigate to This PC

  2. Right click any of the Disks that you wish to image and select Configure shadow copies...

  3. In the Shadow Copies dialogue select a disk, click Enable > Yes then click OK to apply changes.